Frequently asked questions
Question: Do you help with planning and registration?
Answer: Yes, we can provide a program sequence for the full year once you purchase a box. If you would like this document printed, please make a note of this at checkout. if you would like the document emailed as a PDF please email or make a note at checkout.
Depending on your state we can also email you a template for your Home Education Department.
Question: Do you provide information for reporting?
Answer: Our programs provide activities which can be used for reporting. We let you know what to keep and record. Depending on your state, you may need to keep a diary like document. We can supply this document upon request. please email for this document (NSW).
Question: Do you have boxes for secondary school ages?
Answer: no, not at the moment.
Question: Do you provide home reading books?
Answer: We have options for readers to be purchased at checkout. We do provide a novel.
Question: If we buy your boxes are we automatically registered for home education?
Answer: No, you will need to register for home education within your own state.
Question: Do we return the work to you to be marked?
Answer: No, you keep everything we send you. Unlike Distance Education, Home education reporting and assessment is completely up to the parent.
Question: Do you have test and assessments?
Answer: No, test are not part of our home education program. We do have project based activities in some topics.
Question: Can we mix grades and subjects?
Answer: If you require a different grade for a certain subject than you can email direct to ask or note this at checkout. If this is a substitute it will not incur a cost.
Question: Can I receive a refund?
Answer: If the box has not been sent then a full refund will be given please note: if you have been sent the electronic version of the yearly program prior to asking for a refund then a fee will be removed from this refund.
If you have received the box but have decided you don't like the program, a unopened box can be marked with return to sender and if this box has been assessed as unopened, a full refund will be given.
If the box has arrived and you have gone through the programs and decided you don't like the program, a refund will not be given. If the textbooks are returned in a 'like new' state then a refund for these books will be given.
If you are simply not happy with the style of our programs or change your mind, then a refund will not be given. If you are worried about anything regarding the program prior to purchase, please don't hesitate to email and ask. We strive to accommodate everyone.
If any of the box is damaged throughout the postal journey, then please take photos and email so the issue can be solved.